Business Hours

 

8am-4pm cst M-F

We are CLOSED weekends and holidays

All inquiries will be answered in 24-48hrs

M-F

The following business day during weekends

 

Where are you located?

 

Dallas Texas we’re online only #BLACKOWNED

How long does the units last?

 

With proper care units can last from 1-2 years or even longer.

 

Is it human hair?

 Some of our units are made with human hair lace wigs while others are made with synthetic hair lace wigs and braided with braiding hair as you would your natural hair. Please refer to product description before purchasing for unit details.

Pros and Cons of our synthetic based full lace wigs

Pros:

•$100-300 cheaper

•Quality still amazing as our human hair based units

•Still has human hair around the perimeter for baby hair

•Will last longer-less fly aways over time unlike our human hair units

•Can customize any style or any color you’d like

Low Maintenance: Compared to human hair wigs, synthetic lace braid wigs are generally more affordable and require less maintenance. They retain their style well and don't need frequent washing.

 

Cons:

• You can’t bleach the knots because it’s synthetic and of course you can’t bleach synthetic hair

•You can’t remove the braids and use wig

 

 

What type of lace is used?

 

Typically we use swiss full lace,frontal,and closures. Medium brown or transparent lace. Sometimes we use a more expensive silk base lace. Due to the lace shortage worldwide we don’t always use the same lace for every unit .

We don’t use HD lace at all lace is too thin for braid units.

 

Can they be worn glueless?

 

Yes! Glueless simply means unit applied and secured without any adhesive or tape. Please consult a professional for glueless application if you don’t know how.

 

Are the braid wigs heavy ?

 

Essentially this question is based on person to person. Meaning I may think a unit is heavy and another customer may not. We typically like to tell customers some units may mimic a freshly installed set of braids to the natural hair. Remember the longer in length the unit is the more weight it may have. Our most lite weight units are the Bantu Knots and any of the Knotless braid units.

 

Are units ready to wear out of package?

 

NO!! You have to customize unit to your liking. Meaning pluck and style baby hair,bleach knots more if you desire (units come prebleached). We recommend just using concealer or lace tint so you won’t damage unit and for longevity.

 

When I received my unit it was frizzy

 

Boho locs and box braids may be frizzy when received. These units are made with human hair strands cut directly from bundles and no product is applied. Once you customize and apply unit we recommend putting some mouse to revitalize curls . Also don’t finger through the boho units aggressively it will cause unit to shed.

Mousse can be applied to units to tame fly aways.

 

I love your units ,but I don’t see a style or color I like.

Email us! We offer custom units in any style or color of your choice.

Girlissawig @yahoo.com or info@girlissawig.com

 

Which unit is best for beginners ?

 

Amber,Kiva or Sunkist these units are best for self application and best glueless unit . Simply put on cut lace and go!

 

 

Can you customize baby hair?

No we don’t because everyone’s head shape is different and baby hairs need to be cut to fit your face frame.

 

How long does shipping take?

Please refer to our shipping and returns policy

 

(1) Shipping and Returns – Girl Issa Wig LLC

**PREORDERS **

DUE TO HIGH DEMAND WE ARE NOW TAKING PREORDERS TO GUARANTEE THAT YOU SECURE YOUR UNIT ‼️

Each unit is HANDMADE please allow up to 2-3 weeks for your order to process(does not include holidays or weekends). During our big event sales (CEO BIRTHDAY,BLACK FRIDAY AND CHRISTMAS) Shipping can take up to 4 weeks !

WE CANNOT RUSH PREORDERS IF YOU CHOOSE EXPRESS SHIPPING AT CHECKOUT YOUR UNIT WILL BE SHIPPED EXPRESS AFTER YOUR UNIT IS COMPLETE

 **IF YOU OREDER A UNIT THAT IS PREORDER AND ONE THAT'S INSTOCK AT THE SAME TIME YOUR UNITS WILL NOT SHIP UNTIL PREORDER UNIT IS COMPLETE. YOU MAY PURCHASE UNITS SEPARATELY OR SEND EMAIL FOR INVOICE TO PAY SHIPPING FEE

Do you ship worldwide?

 

Yes! 

WE RECCOMEND PURCHASING ROUTE PACKAGE PROTECTION TO PROTECT YOUR PACKAGE IN THE EVENT IT IS LOST OR STOLEN. IT CAN BE ADDED AT CHECKOUT. 

WE ARE NOT RESPONSIBLE FOR LOST OR STOLEN PACKAGES!

I placed an order, but never received a confirmation email. 
If you do not receive an email from Girl Issa Wig within a few hours of placing your order, be sure to check your spam folder. Alternatively, the email address entered may of been spelled incorrectly. 
 If you are still unable to locate the confirmation email for your order, please contact our Customer Support team by emailing girlissawig@yahoo.com. 
I love an item, but it is sold out. What can I do and how often do you restock. 
Great news! We get new items weekly and often restock our most popular items. Simply visit the product page of your favorite items, and it will show a  “NOTIFY ME WHEN BACK IN STOCK” button. Once the item is restocked, you’ll be notified right away via email!

 

 How to tell if a unit is instock

READ DESCRIPTION OF THE UNIT YOU’RE INTERESTED IN WHICH USUALLY CAN BE FOUND UNDER OR NEXT TO PRODUCT PICTURE. IF IT SAYS ANYTHING ABOUT PREORDER IT’S NOT INSTOCK AND TURN AROUND IS LISTED. IF NOT THAT UNIT IS INSTOCK AND CAN SHIP IMMEDIATELY.

Can I use more than one coupon code? 

Unfortunately you can't stack coupon codes , you can only use one code per order.

 Don't forget to add your coupon code ! We cannot adjust your order once placed.

What size caps are your wigs?

 

Most of all of our wigs come in a standard cap size.  This cap size will fit small and medium size heads well. Will not fit large head sizes.  If your head circumference is larger than 22.5 inch circumference, our standard size wig cap will not fit,but we can custom make a unit for you in large cap simply email us or put in notes in cart and we’ll process for you. Custom/preorders can take up to 2-3 weeks not including weekends or holidays.

 

 

Can the braids be taken down?

 

Yes they can! Only on the human hair based braid wigs, but the hair length is about 8in long so if you plan on styling the unit you must add bundles for length or wear in pixie cut style.

 

 

I have another question that’s not listed here.

No worries. You may email or chat with us via website chat button we’ll be happy to assist you.